Shipping Policy
We want your Streetva order to reach you quickly, carefully, and without any surprises. Here’s everything you need to know about how we ship.
We currently ship across India only. We do not offer international shipping at this time.
Free
₹100
Prepaid & Cash on Delivery (COD) are both available on all orders, on eligible pin codes. COD carries a flat ₹50 handling fee, in addition to shipping where applicable. COD orders may be confirmed by call or WhatsApp before dispatch.
| ORDER VALUE | PREPAID | CASH ON DELIVERY |
|---|---|---|
| Below ₹5,000 | ₹100 | ₹150 (₹100 shipping + ₹50 COD) |
| ₹5,000 and above | Free | ₹50 (COD fee only) |
1–2
Standard sarees — all sarees without customisation are packed and dispatched within 1–2 business days.
2-3
Fall & finishing — orders with fall & finishing are dispatched within 2–3 business days.
3–4
Blouse stitching — orders with blouse stitching are dispatched within 3–4 business days for the best finish.
7–8
Pre-drape — pre-draped sarees are made to order and dispatched within 7–8 business days.
Dispatch timelines are counted from the date of order confirmation, not the date of payment. Orders confirmed after 4:00 PM, or on a Sunday or public holiday, are counted from the next business day. Business days exclude Sundays and public holidays. Orders with multiple items are dispatched together once the item with the longest timeline is ready. During peak seasons or sale periods, timelines may be slightly extended — we'll keep you informed.
Once dispatched, your order is delivered through our courier partners (via Shiprocket). Estimated delivery is 3–7 business days after dispatch, depending on your location — metro cities are typically faster, and remote pin codes may take a little longer. Your total estimated time = dispatch time + delivery time.
Delivery timelines are estimates, not guarantees. Once an order is handed to our courier partner, delivery is subject to their network. We are not liable for delays caused by circumstances beyond our control, including weather, regional disruptions, strikes, or other force majeure events.
You'll receive a confirmation on your email and phone once your order is placed successfully.
Your order is carefully packed and handed over to our delivery partner within the dispatch timeline for your order type.
Once shipped, you'll receive a tracking link via email or WhatsApp so you can follow your order every step of the way.
Our courier partner will attempt delivery up to three times. Please ensure someone is available to receive the package.
Please ensure your shipping address — including pin code and contact number — is accurate and reachable at the time of checkout. We are unable to redirect orders once dispatched.
If a delivery cannot be completed because the address is incorrect or incomplete, the recipient is unreachable, the parcel is refused, or (for COD) payment is declined at the door, the order is returned to us.
Prepaid orders: We’ll happily re-ship on request. Re-shipping charges will apply, and the original shipping charge is non-refundable. If you’d prefer not to re-ship, we’ll refund the product value to your original payment method, after deducting the original shipping and any return-shipping charges incurred.
COD orders: If a COD order is refused or returns to us undelivered, we may require future orders to be prepaid.
In the rare event that your parcel is lost in transit or arrives damaged, please contact us within 48 hours of the delivery (or expected delivery) date. We’ll investigate with our courier partner and resolve it with a replacement or refund. For damaged parcels, please share photos and, where possible, a short unboxing video to help us process your claim quickly.
For any shipping-related queries, write to us at info@streetva.in or reach out on WhatsApp. We’re happy to help.
